A management briefing will ensure that the process is curated according to the needs and culture of the organisation.

Lee uses a fun icebreaker to build trust, commitment and buy-in to the process.

The team then commits to Rules of Engagement for the session in how they intend to communicate for the best thinking and co-creation of their strategic plan.

She uses the SWOT or Scenario planning methodology to guide the strategy facilitation. If required, the vision and mission might also be created through a participative process.

She ensures that all voices are heard; and will gently challenge when assumptions are made, or healthy debate needs to take place to benefit from divergent views.

SMART goals will clearly be defined, barriers identified, and action plans agreed on to ensure that the Key Performance Indicators clearly capture the activities leading to successful business outcomes.